Improvements to the customer experience at Reading West Station was identified a key to increasing train and bus use in the area. The project is also a catalyst for the re-generation of Oxford Road.

The scheme delivers the following improvements:

• Provision of a new Station building with level access and gate-lines at the Oxford Road interface under rail bridge.

• Installation of gate-lines for the Oxford Road and Tilehurst Road entrances.

• Enhanced wayfinding signage.

• External TVM’s to facilitate out-of-hours purchasing within the Station building footprint.

• Retail Outlet provision within the new station ticket building area.

• Re-development of existing ticket office on platform 2.

• Provision of enhanced CCTV, CIS/information boards, PA.

• Additional cycle parking.

• Out-of-hours access gate to platforms.

• Develop a design for lift access to both platforms for later implementation.